If you're an EU customer who has changed your mind about your order, you have the right to withdraw from this contract within 14 days of delivery without giving a reason.
To exercise your 14-day right of withdrawal under EU consumer law:
1. Open the order confirmation email we sent when you placed your order
2. Click "View your order" or the Manage order link
3. Sign in with the 6-digit code we email you (no password needed)
4. Click "Request cancellation" (if not yet shipped) or "Request return" (if delivered)
5. We'll process your refund within 14 days
If you can't find your order confirmation email, click below to sign in with your email address.
